Keeping control

2009 was a landmark year for employees at Industrial Ancillaries as it marked the 40th year of successful trading for the business, which is a distributor of superior quality hydraulic, pneumatic, instrumentation and process products.

During those 40 years Industrial Ancillaries has enjoyed dynamic and successful expansion, enabled by strategic appointments and considerable investment in technology and training. Founded in 1969, the company is today one of the largest stockists of engineering fittings and tubing in the UK.

The company’s main strength is the very extensive range of quality engineering fittings – hydraulic, pneumatic, process & instrumentation – that it holds in stock. Industrial Ancillaries carries more Industrial 02 2010 bthan 30,000 different product lines, which means it is able to despatch most items for a next day delivery. This widespread assortment includes top quality copper tube, malleable iron pipe-fittings, brass and stainless steel compression fittings and valves, airline fittings, hydraulic filters, tubing, tools and accessories.

The comprehensive Industrial Ancillaries product range also includes high quality BSPT, BSPP, NPT and metric screwed and compression fittings and DIN 2353 hydraulic fittings for use in pipe work applications, all of which are manufactured by well respected organisations.

This wide ranging offering means that the company can work with a very broad selection of industries, including oil and gas, aerospace, nuclear, medical, defence, pulp and paper, automotive, food and beverage, shipbuilding, process instrumentation, semiconductor, analytical and agricultural.

As a key player within the sector, Industrial Ancillaries’ reputation has been built upon customer focus. Provision of excellent quality products and services, meticulous implementation of quality management systems and environmental approval standards, along with its reliability and responsiveness, have set an industry benchmark that inspires trust and confidence on the part of customers, who recognise the organisation as a premium business partner.

The company has a continual focus on supplying customers with only the highest quality products and services, and this requires a commitment to achieving and continuously improving customer satisfaction. To this end, Industrial Ancillaries is registered by the Quality Certification Agency (QCA) and it operates a quality management system in accordance with ISO 9001.

This dedication to achieving a highly visible and recognised level of quality extends throughout the business and as part of this approach, Industrial Ancillaries decided to continuously improve the environmentally oriented requirements of its operations. The company takes its responsibility to the environment very seriously and accordingly it implemented an environmental management system (EMS). A reflection of the incredibly high standard of Industrial Ancillaries’ EMS is the fact that company has achieved certification to the internationally renowned environmental management standard ISO 14001.

Alongside its ISO certifications, Industrial Ancillaries is also a member of the British Fluid Power Distributors Association (BFPDA). The BFPDA and its membership are dedicated to improving the performance of distribution and the development and use of recognised quality assurance procedures within the fluid power industry. The Association is affiliated to the British Fluid Power Association (BFPA), and by being a member of these prestigious associations; Industrial Ancillaries is advertising its dedication to excellence and its willingness to encourage the development and use of recognised quality assurance procedures within the industry. Members of the BFPDA also have to conform to a published code of professional conduct – therefore customers of Industrial Ancillaries can be confident that they are dealing with a very trusted and reputable supplier.

In order to make ordering as easy and painless and possible, Industrial Ancillaries has embraced the online market, and its website is highly comprehensive. However, the site displays only a small selection of its high quality, competitively priced engineering fittings, and therefore the company also has on hand a well trained salesteam that is able to offer a fast response to enquiries. If a customer then requires further assistance, Industrial Ancillaries is happy to arrange a site visit from one of its sales engineers, in order to ensure the customer has the right product for the right job.

Such has been the success of Industrial Ancillaries approach, that the company has recently moved to larger premises in order to be able to continue to address customer needs at the highest level.

The brand new, purpose designed and built National Distribution Centre represents a multimillion pound investment and features the latest, state-of-the-art technology. This gives Industrial Ancillaries the ability to easily add value to its customers’ operations by offering component kit assemblies, and the design and build of pneumatic control panels and hose assemblies for both hydraulic and pneumatic applications. Maintaining both the attitude of Industrial Ancillaries and its ISO accreditations, the building also has considerable green credentials.

With a strategy of progressing investment and planned growth, Industrial Ancillaries aims to continue to serve all of its existing and new customers with the highest quality products and services, from a friendly team of efficient and professional personnel. It is committed to achieving and continuously improving customer satisfaction through the provision of consistent products and services, which meet customers’ expectations.

Industrial Ancillaries
Services: Engineering fittings and tubing stockists